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Crisis Communications for Nonprofits in the Digital Age If you’re like me you might have wondered why at the Annual Business Meeting of the Direct Marketing Association of Washington, our keynote speakers were speaking on crisis communications as opposed to, one might be forgiven for assuming, direct marketing. But, when you dig into the outcomes…

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Going into DMAW’s Digital Day for the second year in a row, I knew I’d be leaving with a wealth of new knowledge in the digital space, but little did I know that the lessons learned would be both inside and outside of the sessions. Digital Day taught me more than just the latest digital…

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It’s not easy to be an innovator in the digital direct response world. We have to stay laser focused on the dollars, which means being strategic and careful with our choices. But…we have to test and expand into new channels in order to grow. So, how do you know where and how to innovate? What…

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